We are pleased about your visit to our website, our web portal, application, and social-media-channels, and your interest in our company and our products. We take the protection of your private data seriously and we want you to feel secure when visiting our websites. It is important to us to protect your privacy when processing personal data. This is reflected in our business processes. Therefore, we will modify and adapt our privacy notice if needed.
We process personal data that is collected during your visit to our website in accordance with the data protection laws of the country in which the responsible data processing office is located. Our websites may contain links to other websites, which are not covered by this privacy notice.
This notice covers how we collect and use your data, e.g. when you visit or use our consumer and customer-directed websites, applications or social media channels; purchase and use our products, services, or applications; subscribe to our newsletters; provide to us your goods or services; contact our customer support; join our business events; or otherwise interact with us in your capacity as consumer, business customer, partner, (sub) supplier, contractor or other person with a business relationship with us
Depending on the business relation we have (e.g. customer, consumer, supplier, business partner, etc.) and how you interact with us (e.g. online, offline, over the phone, etc.) we may process different data about you. We may collect your personal data, for example, when you visit or use our consumer and customer-directed websites, applications or social media channels, purchase and use our products, services, systems or applications, subscribe to our newsletters, download a software update, provide to us your goods or services, contact our customer support, join our business events, participate to our contests, promotions and surveys or otherwise interact with us.
Below you will find an overview of examples of data categories that you provide to us directly:
Categories of data (e.g. examples of types of data)
When you visit or use our websites or applications, subscribe to our newsletters or otherwise interact with us through our digital channels, in addition to the information you provide to us directly, we may collect information sent to us by your computer, mobile phone or other access device. For example, we may collect automatically:
To the extent permitted by applicable law, in addition to our websites, applications and other digital channels, we may also obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.
We use your personal data for purposes of technical administration of the website, for customer, prospect and supplier management, for surveys and company information, as well as for marketing only to the necessary extent.
We would like to inform you in the best way possible and therefore we would also like to use your data to inform you about our products and services and if applicable to ask you questions about these. Of course, the participation in such campaigns is voluntary. If you no longer want us to use this data, please inform us at any time so that we can block your data for the future.
We may use your data for other, different legitimate reasons and business purposes. Below you will find an overview of the purposes for which we may process your data:
If we ask you to provide us with your data, but you chose not to, in some cases we will not be able to provide you with the full functionality of our products, services, systems or applications. Additionally, we might not be able to respond to requests you might have.
In order to be able to process your data, we may rely on different legal bases, including:
Transfers of personal data to government institutions and authorities only occur within the framework of mandatory national legislation. In order to inform you and to optimize the relation, we might transmit
Dissemination, sale or other transmission of your personal data to third parties does not take place, unless this is required as part of our business purpose, to perform a contract or you have explicitly consented to. Thus, it may for example be necessary when you order products or services, that we provide your address and order data to our contractual partners or as part of the commissioning to specific service providers, who assist us in our activities. We may share your data with other parties including professional advisors, such as banks, insurance companies, auditors, lawyers, accountants, other professional advisors.
During implementation of the contract through our online shop, you agree that we will transmit your personal information to service providers to process the payment transactions via credit card, direct debit or other payment options. You further agree, that these service providers will process, store and provide your personal data to the settlement of the transaction necessary institutions, especially to the participating financial institutions, banks, credit card companies and that further processing of personal data carried out by these bodies.
We may from time to time also share your data in the course of corporate transactions, such as during a sale of a business or a part of a business to another company, or any reorganization, merger, joint venture, or other disposition of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).
Your data may be processed outside the country where you live, if this is necessary for the fulfillment of the purposes described in this Notice.
If you are located in a country member of the European Economic Area, we may transfer your data to countries located outside of the European Economic Area. Some of these countries are recognized by the European Commission as providing an adequate level of protection. With regard to transfers from the European Economic Area to other countries that are not are recognized by the European Commission as providing an adequate level of protection, we have put in place adequate measures to protect your data, such as organizational and legal measures (e.g. binding corporate rules and approved European Commission standard contractual clauses).
Cookies are small text files that are stored on your computer when you visit our website and are saved by your browser. They serve to make our offer more user-friendly, more effective and safer. Wherever possible, we use so-called session cookies that are automatically deleted after your visit. You can disable cookies. For details, please refer to the instructions of your browser. Without cookies you only have limited access to our website.
On various websites we use so-called social plugins (hereafter buttons) of social networks such as Xing and LinkedIn. The plug-ins do not establish direct contact between the user's browser and the provider's servers. By clicking on the respective plugin, the user is redirected to the provider's website. We have no influence on the processing of personal data on websites of third parties.
Social media plugins from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, Europe (hereinafter referred to as "Facebook") are used on our Internet pages to make the use more personal. We use a Facebook button for this purpose. You can recognize the button by a white "f" on a blue background.
When you call up a page of our website, no connection is established with the Facebook servers. If you click on the corresponding button, you will be redirected to a Facebook website. On this website, you can either share or link our content by clicking again. We have no influence on the processing of personal data on third-party websites.
When you access the Facebook website, Facebook receives information that your browser has accessed the relevant page, even if you do not have a Facebook account or are not logged on to Facebook. This information (including your IP address) is transferred directly from your browser to a Facebook server in the USA and stored there. Facebook complies with the US Privacy Shield and is registered with the US Department of Commerce's US Privacy Shield program.
If you are logged in to Facebook and interact with the plugins on the Facebook website, for example by clicking the Facebook button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.
Facebook may use this information for the purposes of advertising, market research and tailoring Facebook Pages to your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide further services associated with the use of Facebook.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information at https://www.facebook.com/about/privacy/.
Plugins of the Twitter Inc. short message network, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as "Twitter") are integrated on our Internet pages. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site. An overview of tweet buttons can be found here.
If you call up a page of our website, no connection will be established with the servers of Twitter. If you click on the corresponding button, you will be redirected to a Twitter website. On this website you can share our content by clicking again. We have no influence on the processing of personal data on third party websites.
By accessing the Twitter website, Twitter receives the information that you have visited their site with your IP address and other log data. This log data includes browser type, operating system, information about the previously visited website and pages you visited, location, your mobile operator, device information (including device ID and application ID), search terms and cookie information.
This information is transferred directly from your browser to and stored on a Twitter server in the United States. Twitter complies with the U.S. Privacy Shield and is registered with the U.S. Department of Commerce's U.S. Privacy Shield Program.
Twitter uses the personal data it collects to play personalized advertising to you and measure its success. Twitter uses the so-called cross-device tracking method. This enables Twitter to personalize content across all devices. Here you can make settings for the device you are currently using while it is logged off Twitter.
If you click the Twitter "tweet" button while logged in to your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to assign the content of our pages to your user account.
We want to continuously update and improve our offerings and our online services. Therefore, we apply the following technologies to detect the preferences of visitors as well as particularly popular areas of our website. This enables us to tailor the contents of our web pages to your needs and - if necessary - eliminate flaws quicker.
Google Analytics is a web analytics service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). In this context, pseudonymous user profiles are created and cookies are used.
Google Analytics is regularly used with shortened IP addresses only, and hence, does not produce any personal data. Users of our websites are not identifiable. The information generated by the cookie about your usage of this website are usually transferred and stored to a server of Google in the US. Google complies with the US Privacy Shield and is registered with the US Department of Commerce's US Privacy Shield program. This provides guarantees of compliance with EU data protection law.
We have a contract with Google for the use of Google Analytics. With this contract, Google assures that it processes the data in accordance with the Basic Data Protection Regulation and guarantees the protection of the rights of the data subject.
Within the member states of the European Union or other parties to the Agreement on the European Economic Area your IP address will be shortened by Google. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other website usage and internet usage related services, in particular, functions for display advertising, such as Google Analytics reports about performance by demographic characteristics and interests, to the website operator.
Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf. In the Google Analytics reports for performance and demographic interests, interest-based advertising from Google obtained data and visitors' information from third parties (such as age, gender and interests) are used. Google may associate your IP address with any other data held by Google.
Google Analytics can be completely disabled by the following plugin: https://tools.google.com/dlpage/gaoptout?hl=en. For more information about privacy in connection with Google Analytics, see the Google Analytics Help. For information on Google's use of data, please see its privacy statement at https://policies.google.com/privacy?hl=en.
Google Ads is an online advertising program Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ('Goggle'). As part of Google Ads, a conversion tracking takes place. The Google conversion tracking is an analysis service from Google. When you click an ad delivered by Google, a cookie (see above) for conversion tracking is stored on your computer. These cookies expire after 30 days, do not contain any personal data and therefore, are not used for personal identification. If you visit certain web pages of our website and the cookie has not yet expired, Google and we recognize that you clicked the ad and proceeded to that page.
Every Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked through the websites of other Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics. Hereby, we learn the total number of users who clicked on an ad and proceeded to a page provided with a conversion-tracking tag. However, we will not receive any information that can identify users personally.
We use content or service offers from third parties within our online offer in order to integrate their content and services, such as videos, maps or fonts (hereinafter: content). This always presupposes that the third-party providers of this content perceive the IP address of the user, since they would not be able to send the content to their browser without the IP address.
The pseudonymous information may be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, visit times and other information about the use of the online service, as well as may be linked to such information from other sources.
We will retain your data for the period of time necessary to fulfill the purposes for which it was collected (for details of these purposes, please refer to the "Use of personal data and purpose limitation" section above). Please note that in certain cases a longer retention period may be required or permitted by law. We use the following criteria, among others, to determine our retention periods:
We use technical and organizational security measures to protect your data managed by us against manipulation, loss, destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technological developments. We are requiring our service providers to use appropriate measures to protect the confidentiality and security of your data.
As a registered user, we offer you the option to review your data yourself and to delete or change it if necessary. If, despite our efforts to maintain data accuracy and timeliness, incorrect information were stored, we will correct those upon your written request. Additionally you can:
We will do our best to address your request in time, except where it would require a disproportionate effort. We may ask you to verify your identity before we can act on your request. If you are unsatisfied with the reply received, you may then refer your complaint to the relevant regulator in your jurisdiction.
If you have questions regarding the processing of your personal data, you can contact our data protection officer, who will also handle information requests, suggestions and complaints. The more detailed you formulate your request, the better we can reply to your question.
Due to the further development of our website, our web portal, our applications, our social media channels and other forms of communication with you, or due to changes in legal or regulatory requirements, it may be necessary to adjust and / or to amend this data protection notice. This data protection information is currently valid and as of February 2019.
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